Repeat Prescriptions – Online Service
You are now able to order your repeat prescription using www.patient-services.co.uk. This system is much safer as it links directly to your clinical record at the practice. You can select the medication you require from an up to date list of medication authorised for you. To register to use this service please see the receptionist at The Blue Practice for a Registration Form or download the form here (PDF, 368KB).
You are also able to request repeat prescriptions using the re-order page on your prescription or by phoning our 24 hour answering service on 01764 655510. The right hand re-order page of the prescription can be handed in or posted to the practice at any time.
Please do not enter the surgery to collect your prescriptions.
Advise us of your preferred Chemist and we will send your prescription to them to be completed and you can collect your medication from them
Two months' supply is the usual amount prescribed and the doctor will wish to see you periodically to monitor your treatment. Patients should expect to see the doctor personally at least once every six months. If you are unable to collect your prescription your chemist may be prepared to deliver it to you.
We require 48 hours' notice for repeat prescriptions which will then normally be ready for collection after 2.00pm. Requests placed on Fridays may not be ready until Tuesday afternoon. There is no facility for repeat prescriptions to be ordered, processed or collected on Saturdays or Public Holidays so please ensure you order them in plenty of time to save upset and disappointment all round.
Please allow 48 hours for processing by the practice, if you choose a chemist to collect the prescription from the surgery and dispense it, it may take longer than the 48 hours.
Please note that prescriptions can only be collected by someone over the age of 16.
Our computer system will not allow prescription staff to generate early requests for medication. If you have run out of medication before it is due to be renewed, or if you are going on holiday and need your supply early, then please telephone the receptionist who will advise you as necessary.
Please register to use our new system.